FAQS

Q?

What is CCTV?

A.

CCTV stands for Closed Circuit Television and refers to one or more cameras linked to a monitoring point and/or recording device.

Q?

How does a CCTV surveillance system work?

A.

The cameras send the information on the data it captures to the DVR or NVR. The video record then:
- transmits the information to the screen
- records the information on the hard disc
- connects to a router which broadcasts it across the web
This broadcasting is what allows you to access your feed from any computer, iPhone or android device.

Q?

Why do businesses install CCTV ?

A.

- Environmental, Health & Safety (EH&S)

You can address OH&S requirements with a video surveillance system that helps you provide a secure and safe working environment for your employees and visitors. Furthermore, it can also help gather evidence when investigating OH&S injury claims.

- Advantages of CCTV Systems for Business

Accessibility - Live feeds can give you the ability to quickly and easily view access points in multiple areas of your facility.
Profitability - With digital video surveillance, you can have greater control over loss from workplace theft of accidents. It may also help lower liability and insurance costs, especially when being sued.
Productivity - Surveillance can discourage workplace violence, harassment and poor customer service.
Reliability - New technology mean no more broken or worn-out tapes, and no more costly maintenance.
Remote access - Many units can help you oversee your business from anywhere you have remote connectivity.

Q?

Which of your cameras have night vision?

A.

All of our cameras have infra red - or the ability to see at night. At night the cameras adjust to the light by turning into black and white mode.
The exception is our hidden cameras which are too small to have infra red sensors (and thus don’t allow vision at night).

Q?

Whats the difference between an Analog / Digital CCTV system?

A.

Cameras on a modern analog CCTV system send their video in the traditional base band format over coax or UTP cabling back to a digital video recorder (DVR). Here, video is digitized and stored on hard drives. Most modern DVRs can allow the streaming to be accessed remotely from the LAN, or with the proper configuration, from across the internet.

IP or Digital video cameras broadcast their video as a digital stream over an IP network. Like an analog system, video is recorded on hard drives, but since the video is an IP stream straight from the camera, there is more flexibility as to how and where that video is recorded. The DVR is replaced with an NVR (network video recorder), which in some cases is just software since it doesn’t need to convert analog to digital. Video footage can then be stored on hard drives as directed by the NVR software.

Why choose an analog system?
- Cost is generally lower.

Why choose a digital system?
- Resolution is higher. An analog system has a limit to the image resolution, so if you need high quality vision, go digital.

Q?

How long does it take to install a CCTV system?

A.

A typical 4 camera system takes around 4-6 hours to install for either a single storey home / standard office. It will take more time if your building is large or you need more cameras.

Q?

How do I pay for my CCTV System?

A.

Cash, Bank Draft and Cheque are all OK.
Normally we take 50% deposit and balance is expected to be payable on completion of the job. The exception to the rule is if you agree with our staff to specific alternative payment terms.

Q?

What warranties do you have on your CCTV products?

A.

Our CCTV systems have a warranty of 12 months. This is both a parts and labour warranty.

Our installation team have been in the industry for years. Over this time, they have seen inferior products come and go. We have selected the to work with products because of their general quality and the reliability.

Q?

Can I view images remotely?

A.

Yes, almost all CCTV systems these days include remote viewing software. 

Q?

What if I have other questions?

A.

Please CONTACT us.